Returns and Refund
If you change your mind after you make a purchase, don’t worry. You can return your ordered products within 30 days after receiving the delivery. We will refund your payment up to 10 days after receiving and inspecting the goods, according to our return policy conditions. Shipping fees for returned items are payed by the customer.
If you wish to return your products please send us an email at firstname.lastname@example.org with your request and we will send you further instructions how to proceed.
Please be aware that only sealed products in their original package are returnable.
- Custom engraved products cannot be returned, once ordered.
- Products purchased for professional and/or commercial use cannot be returned.
- Products returned without warranty seal, used or incomplete will not be refunded and will be returned back to the sender.
Read our Terms and Conditions and specifically SECTION 3 - YOUR RIGHT TO RETURN AN ORDER for more information on this matter.